Find answers to common questions or get in touch with our support team.
Find quick answers to the most common questions
Start by adding clothing items to your wardrobe using the camera feature. Then, go to the "Create" tab and select items to combine into an outfit. You can save outfits for future reference or share them with friends.
Our AI analyzes your wardrobe items, current weather conditions, your style preferences, and calendar events to suggest personalized outfits. The more you use the app, the better the recommendations become.
Yes! Draped respects your privacy. You can use all wardrobe management features privately. Social sharing is completely optional, and you control who sees your outfits.
Go to Settings → Account → Delete Account. This will permanently remove all your data, photos, and account information. This action cannot be undone.
We only collect data necessary to provide our service: photos you choose to share, your wardrobe items, basic profile information, and app usage data. See our Privacy Policy for details.
Use the privacy settings in each post or your profile settings to control visibility. You can share with friends only, make posts public, or keep everything private.
Premium subscription includes:
iOS: Settings → Your Name → Subscriptions → Draped → Cancel
Android: Google Play Store → Subscriptions → Draped → Cancel
You'll retain premium features until the end of your billing period.
Refunds are handled by Apple (iOS) or Google (Android) according to their policies. Generally, refunds are available within 48 hours of purchase if you haven't used the premium features.
Try these troubleshooting steps: 1) Restart the app, 2) Restart your device, 3) Check for app updates in the App Store/Play Store, 4) Ensure you have sufficient storage space. If issues persist, contact support.
Check your internet connection and ensure Draped has camera/photo permissions. Large photos may take longer to upload. Try compressing images or using a different network connection.
Check that notifications are enabled for Draped in your device settings. Also verify your notification preferences within the Draped app settings.
Share authentic daily outfits in a respectful manner. Content should be appropriate for all ages. No staged photoshoots, nudity, hate speech, or harassment. Focus on genuine style sharing.
Use the report button (flag icon) on any post or profile. Our moderation team reviews reports within 24 hours and takes appropriate action.
You'll receive a notification explaining why content was removed. Repeated violations may result in account restrictions. You can appeal moderation decisions by contacting support.